To purchase spare parts and to access repair instructions that must be provided to end users under the Ecodesign and Energy Labelling Framework Directives (Directive 2009/125/EC and Regulation (EU) 2017/1369), please follow this link:
For remaining accessories, please feel free to contact the following company directly (applies only in Germany):
ASCI Elektro Service Vertriebs GmbH
Tel: 0800 - 9636800 (toll free)
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