In case you have technical problems which are not covered by our warranty conditions, we kindly recommend you to contact your regional retailer or repair shop of your trust. Alternatively, you can also find a repair specialist through online portal meinmacher.de. In case of direct contact with meinmacher.de, the terms and conditions (including data privacy) of meinmacher.de apply.
Please also describe the sequence, how the case came about and how often and under what conditions the issue occurs.
The model number information happens to be on the backcover label of the device, has 8 digits and begins with 10xxxxxx.
Where can I see the serial number? -> https://support.vestel-germany.de/hc/de/sections/360000217365
DD.MM.YYYY (example format: 19.07.2012)
In case you have contacted us already before and you have received from us a reference or repair number, please enter it here
I have read and accept Vestel data privacy policy http://vestel-germany.de/de/page/privacy-policy/